Delivery

• Orders are processed Monday to Friday, 9 AM to 5 PM AEST (excluding major NSW holidays).
• Orders are shipped within 3 business days, excluding payment authorisation/verification time.

Australia:

• In-store pickup available at our Darlinghurst store, with orders ready for pickup within 3 business days.
• $10 Australia Post standard domestic shipping for orders under $150 (3-8 business days).
• Free standard domestic shipping for orders over $150 (3-8 business days).
• $20 Australia Post Express shipping (1-4 business days).

International:

• $35 Australia Post International Standard shipping for small parcels.
• $60 Australia Post International Standard shipping for parcels that include a skateboard deck.

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RETURNS

• To request return/exchange, email within 10 days of receiving the order.
• Items must be returned in original condition (new, tagged, unwashed, unworn).
• Contact store@passportal.com for any queries regarding defective products.
• No returns, exchanges, or store credit on sale items or BOX~DAY & Archive Sale purchases.

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